Shipping & Delivery Policy

1. Delivery Areas

Currently, MAABO delivers farm-fresh produce to the following regions:

• Major cities across India (check availability during checkout)
• Coverage is continuously expanding to reach more locations
• For bulk/wholesale orders, we provide pan-India delivery
• Enter your PIN code during checkout to verify delivery availability

2. Delivery Timeframes

3. Delivery Charges

4. Order Tracking

Stay updated on your order status:

• Order confirmation will be sent via SMS and Email immediately after placing the order
• You'll receive dispatch notification with estimated delivery time
• Real-time delivery tracking available for eligible orders
• SMS/WhatsApp notification when the delivery partner is nearby
• Contact our customer support for any delivery-related queries

5. Packaging & Freshness

We take great care to ensure your produce arrives fresh:

• All fresh produce is harvested on the day of dispatch or within 24 hours
• Temperature-controlled packaging for perishable items
• Eco-friendly, biodegradable packaging materials
• Each package is inspected for quality before dispatch
• Protective cushioning to prevent damage during transit

6. Delivery Instructions

Ensure smooth delivery by providing:

• Complete and accurate delivery address with landmark
• Working mobile number for coordination
• Alternative contact number (optional but recommended)
• Preferred delivery time slot (if available in your area)
• Gate code or special instructions for apartment complexes

7. Delivery Issues

If you face any delivery-related issues:

• Delayed Delivery: Contact us if your order is delayed beyond the estimated time
• Missed Delivery: We'll attempt re-delivery or schedule a convenient time
• Wrong Address: Address changes may incur additional charges if already dispatched
• Damaged Package: Do not accept damaged packages; inform us immediately for a replacement

8. Contact Us

For delivery-related queries or support: